From Humble Beginnings to HVAC Excellence: The Journey of Family Heating & Air

A Legacy of Comfort: The Story of Family Heating & Air

Family Heating & Air has been a cornerstone of comfort for homeowners across the Gulf Coast region for over three decades. What began as a small, family-operated business has blossomed into a trusted name in HVAC services throughout Pensacola, FL, Ocean Springs, MS, Biloxi, MS, and surrounding areas.

The Early Days

In 1988, John and Mary Thompson founded Family Heating & Air with a simple mission: to provide reliable and affordable heating and cooling solutions to their community. Operating out of their garage in Pensacola, the couple quickly gained a reputation for their exceptional customer service and technical expertise.

Expansion and Growth

As word spread about their quality workmanship, Family Heating & Air began to expand. By the mid-1990s, they had opened their first official storefront and hired additional technicians to meet growing demand. The company’s service area grew to include:

  • Ensley, FL
  • Brent, FL
  • Ferry Pass, FL
  • Ocean Springs, MS
  • Biloxi, MS

Embracing Technology and Innovation

Throughout the 2000s, Family Heating & Air stayed at the forefront of HVAC technology. They became certified in the latest heat pump installation techniques and expanded their services to include state-of-the-art AC repair and maintenance.

A Commitment to Community

Today, Family Heating & Air remains true to its roots as a family-owned business. They continue to prioritize customer satisfaction and community involvement, sponsoring local events and offering special discounts to senior citizens and military personnel.

Services Offered

Family Heating & Air now provides a comprehensive range of HVAC services, including:

  • AC Repair
  • AC Service
  • Heat Pump Installation
  • HVAC Installation
  • Air Conditioning Installation

From their humble beginnings to their current status as a regional leader in HVAC solutions, Family Heating & Air has never lost sight of what matters most: keeping families comfortable in their homes, one system at a time.